Private Detectives, Investigators, Probation Officers

Significant Points

• Work hours are often irregular, and the work can be dangerous.
• About 30 percent are self-employed.
• Applicants typically have related experience in areas such as law enforcement, insurance, the military, or government investigative or intelligence jobs.
• Keen competition is expected for most jobs despite faster-than-average employment growth.

Nature of Work

Private detectives and investigators assist individuals, businesses, and attorneys by finding and analyzing information. They connect small clues to solve mysteries or to uncover facts about legal, financial, or personal matters. Private detectives and investigators offer many services, including executive, corporate, and celebrity protection; pre-employment verification; and individual background profiles. Some investigate computer crimes, such as identity theft, harassing e-mails, and illegal downloading of copyrighted material. They also provide assistance in criminal and civil liability cases, insurance claims and fraud, child custody and protection cases, missing persons cases, and premarital screening. They are sometimes hired to investigate individuals to prove or disprove infidelity.

Furthermore, many people who are convicted of crimes are placed on probation instead of being sent to prison. People who have served time in prison are often released on parole. During probation and parole, offenders must stay out of trouble and meet various other requirements. Probation officers, parole officers, and correctional treatment specialists work with and monitor offenders to prevent them from committing new crimes.

Private detectives and investigators have many methods to choose from when determining the facts in a case. Much of their work is done using a computer, recovering deleted e-mails and documents, for example. They may also perform computer database searches or work with someone who does. Computers allow investigators to quickly obtain huge amounts of information such as a subject’s prior arrests, convictions, and civil legal judgments; telephone numbers; motor vehicle registrations; association and club memberships; and even photographs.

Detectives and investigators also perform various other types of surveillance or searches. To verify facts, such as an individual’s income or place of employment, they may make phone calls or visit a subject’s workplace. In other cases, especially those involving missing persons and background checks, investigators interview people to gather as much information as possible about an individual. Sometimes investigators go undercover, pretending to be someone else to get information or to observe a subject inconspicuously.

Most detectives and investigators are trained to perform physical surveillance, which may be high-tech or low-tech. They may observe a site, such as the home of a subject, from an inconspicuous location or a vehicle. Using photographic and video cameras, binoculars, and cell phones, detectives often use surveillance to gather information on an individual; this can be quite time consuming.

The duties of private detectives and investigators depend on the needs of their clients. In cases that involve fraudulent workers’ compensation claims, for example, investigators may carry out long-term covert observation of a person suspected of fraud. If an investigator observes him or her performing an activity that contradicts injuries stated in a worker’s compensation claim, the investigator would take video or still photographs to document the activity and report it to the client.

Detectives and investigators must be mindful of the law when conducting investigations. They keep up with Federal, State, and local legislation, such as privacy laws and other legal issues affecting their work. The legality of certain methods may be unclear, and investigators and detectives must make judgment calls when deciding how to pursue a case. They must also know how to collect evidence properly so that they do not compromise its admissibility in court.

Private detectives and investigators often specialize. Those who focus on intellectual property theft, for example, investigate and document acts of piracy, help clients stop illegal activity, and provide intelligence for prosecution and civil action. Other investigators specialize in developing financial profiles and asset searches. Their reports reflect information gathered through interviews, investigation and surveillance, and research, including review of public documents.

Computer forensic investigators specialize in recovering, analyzing, and presenting data from computers for use in investigations or as evidence. They determine the details of intrusions into computer systems, recover data from encrypted or erased files, and recover e-mails and deleted passwords.

Legal investigators assist in preparing criminal defenses, locating witnesses, serving legal documents, interviewing police and prospective witnesses, and gathering and reviewing evidence. Legal investigators also may collect information on the parties to the litigation, take photographs, testify in court, and assemble evidence and reports for trials. They often work for law firms or lawyers.

Corporate investigators conduct internal and external investigations for corporations. In internal investigations, they may investigate drug use in the workplace, ensure that expense accounts are not abused, or determine whether employees are stealing merchandise or information. External investigations attempt to thwart criminal schemes from outside the corporation, such as fraudulent billing by a supplier.

Financial investigators may be hired to develop confidential financial profiles of individuals or companies that are prospective parties to large financial transactions. These investigators often are certified public accountants (CPAs) who work closely with investment bankers and other accountants. They might also search for assets in order to recover damages awarded by a court in fraud or theft cases.

Detectives who work for retail stores or hotels are responsible for controlling losses and protecting assets. Store detectives, also known as loss prevention agents, safeguard the assets of retail stores by apprehending anyone attempting to steal merchandise or destroy store property. They prevent theft by shoplifters, vendor representatives, delivery personnel and even store employees. Store detectives also conduct periodic inspections of stock areas, dressing rooms, and restrooms, and sometimes assist in opening and closing the store. They may prepare loss prevention and security reports for management and testify in court against people they apprehend. Hotel detectives protect guests of the establishment from theft of their belongings and preserve order in hotel restaurants and bars. They also may keep undesirable individuals, such as known thieves, off the premises.

Probation officers, who are called community supervision officers in some States, supervise people who have been placed on probation. Correctional treatment specialists, who may also be known as case managers, counsel offenders and create rehabilitation plans for them to follow when they are no longer in prison or on parole. Parole officers perform many of the same duties that probation officers perform. The difference is that parole officers supervise offenders who have been released from prison, whereas probation officers work with those who are sentenced to probation instead of prison. Pretrial services officers conduct pretrial investigations, the findings of which help determine whether suspects should be released before their trial.

Probation and parole officers supervise offenders on probation or parole through personal contact with the offenders and their families. Instead of requiring offenders to meet officers in their offices, many officers meet offenders in their homes and at their places of employment or therapy. Probation and parole agencies also seek the assistance of community organizations, such as religious institutions, neighborhood groups, and local residents, to monitor the behavior of many offenders. Some offenders are required to wear an electronic device so that probation officers can monitor their location and movements. Probation and parole officers may arrange for offenders to get substance abuse rehabilitation or job training. Probation officers usually work with either adults or juveniles exclusively. Only in small, usually rural, jurisdictions do probation officers counsel both adults and juveniles. In some States, the jobs of parole and probation officers are combined.

Work environment. Many detectives and investigators spend time away from their offices conducting interviews or doing surveillance, but some work in their office most of the day conducting computer searches and making phone calls. When the investigator is working on a case, the environment might range from plush boardrooms to seedy bars. Store and hotel detectives work in the businesses that they protect.

Investigators generally work alone, but they sometimes work with others during surveillance or when following a subject in order to avoid detection by the subject. Some of the work involves confrontation, so the job can be stressful and dangerous. Some situations call for the investigator to be armed, such as certain bodyguard assignments for corporate or celebrity clients. In most cases, however, a weapon is not necessary because the purpose of the work is gathering information and not law enforcement or criminal apprehension. Owners of investigative agencies have the added stress of having to deal with demanding and sometimes distraught clients.

Private detectives and investigators often work irregular hours because of the need to conduct surveillance and contact people who are not available during normal working hours. Early morning, evening, weekend, and holiday work is common.

Employment

Private detectives and investigators held about 52,000 jobs in 2006. About 30 percent were self-employed, including many for whom investigative work was a second job. Around 34 percent of detective and investigator jobs were in investigation and security services, including private detective agencies, while another 9 percent were in department or other general merchandise stores. The rest worked mostly in State and local government, legal services firms, employment services companies, insurance agencies, and credit mediation establishments, including banks and other depository institutions.

Job Outlook

Keen competition is expected for most jobs despite faster-than-average employment growth.

Employment change. Employment of private detectives and investigators is expected to grow 18 percent over the 2006-16 decade, faster than the average for all occupations. Increased demand for private detectives and investigators will result from heightened security concerns, increased litigation, and the need to protect confidential information and property of all kinds. The proliferation of criminal activity on the Internet, such as identity theft, spamming, e-mail harassment, and illegal downloading of copyrighted materials, will also increase the demand for private investigators. Employee background checks, conducted by private investigators, will become standard for an increasing number of jobs. Growing financial activity worldwide will increase the demand for investigators to control internal and external financial losses, to monitor competitors, and to prevent industrial spying.

Employment of probation officers and correctional treatment specialists is projected to grow 11 percent between 2006 and 2016, as fast as the average for all occupations. Mandatory sentencing guidelines calling for longer sentences and reduced parole for inmates have resulted in a large increase in the prison population. However, mandatory sentencing guidelines are being reconsidered in many States because of budgetary constraints, court decisions, and doubts about the guidelines’ effectiveness. Instead, there may be more emphasis in many States on rehabilitation and alternate forms of punishment, such as probation, spurring demand for probation and parole officers and correctional treatment specialists. Additionally, there will be a need for parole officers to supervise the large numbers of people who are currently incarcerated and will be released from prison.

However, the job outlook depends primarily on the amount of government funding that is allocated to corrections, and especially to probation systems. Although community supervision is far less expensive than keeping offenders in prison, a change in political trends toward more imprisonment and away from community supervision could result in reduced employment opportunities.

Job prospects. Keen competition is expected for most jobs because private detective and investigator careers attract many qualified people, including relatively young retirees from law enforcement and military careers. The best opportunities for new jobseekers will be in entry-level jobs in detective agencies or stores, particularly large chain and discount stores that hire detectives on a part-time basis. Opportunities are expected to be excellent for qualified computer forensic investigators.

Earnings

Median annual earnings of salaried private detectives and investigators were $33,750 in May 2006. The middle 50 percent earned between $24,180 and $47,740. The lowest 10 percent earned less than $19,720, and the highest 10 percent earned more than $64,380. Earnings of private detectives and investigators vary greatly by employer, specialty, and geographic area.

Median annual earnings of probation officers and correctional treatment specialists in May 2006 were $42,500. The middle 50 percent earned between $33,880 and $56,280. The lowest 10 percent earned less than $28,000, and the highest 10 percent earned more than $71,160. In May 2006, median annual earnings for probation officers and correctional treatment specialists employed in State government were $42,970; those employed in local government earned $43,100. Higher wages tend to be found in urban areas.